In today’s retail landscape, third-party apps serve as vital touchpoints between your business and customers. But even the best in-store execution can be undermined by inaccurate app listings, misaligned product locations, or outdated pricing. Our third-party app validation service ensures that what customers and gig shoppers see in these apps reflects what’s actually happening in your store. From verifying digital shelf positions and availability to fixing visibility and substitution errors, we help you protect revenue, build trust, and create seamless experiences across every platform your brand touches.
We compare in-app prices, promotions, location, and product availability against the store floor to identify any mismatches.
We confirm item placement aligns with what’s listed digitally reducing shopper confusion and speed up shopping & delivery times.
All issues are documented with actionable next steps to ensure accuracy moving forward.
If part of the engagement, we can make non-disruptive adjustments on-site to correct signage, placements, or errors.
We assess product listings in third-party apps to ensure images and descriptions are current, accurate, and compliant with your branding. Outdated images, generic placeholders, or incorrect product descriptions can hurt credibility and cause fulfillment errors.
We analyze how third-party apps handle product substitutions when items are out of stock. Poor substitution pairings can lead to customer dissatisfaction, returns, and negative reviews. We flag illogical or brand-harming default substitutions and recommend fixes based on your actual inventory and product intent.
Price and placement mismatches between online listings and physical stores can frustrate shoppers & customers, reduce sales, and can have an impact on trust. Ensuring alignment across channels creates a seamless shopping experience and safeguards your revenue.
When app data (like product locations, stock availability, and pricing) matches what’s in-store, customers and gig shoppers develop trust in both the app and the retailer.
Incorrect or outdated app information leads to confusion, wasted time, and poor customer experiences. Especially for shoppers relying on app guidance to navigate the store.
Third-party shoppers rely on accurate location and product data to fulfill orders quickly. Validating this info reduces order delays and fulfillment errors.
If a product says “in stock” in the app but isn’t on the shelf (or vice versa), customers may abandon the purchase entirely hurting conversions and revenue.
Discrepancies between app data and reality reflect poorly on the store, even if the app is third-party. Consistent validation ensures the brand isn’t blamed for another platform’s inaccuracies.
Retailers that validate and maintain accurate data for third-party platforms are easier to work with and often favored in future collaborations or promotions.
Contact True North Retail Solutions today to learn how we can help bring precision, efficiency, and trust to your store operations.
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